Privacy Policy

What is a Privacy Notice?

(Why we collect your personal data and what we do with it)

Under data protection law you, as client of Back In Motion Limited, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.

 

Who We Are

We are Back In Motion Limited, 5 Main Square, Buckshaw Village, Chorley, PR7 7AR, telephone number 01772 431777, email address: info@backinmotion.co.uk. For the purposes of processing your personal data we are the Controller.

 

The Personal Data We Process and What We Do with It

When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the General Data Protection Regulation – i.e. the law):

 

  1. We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information, but if you were to do that we would not be able to provide treatment.

  2. We have a legitimate interest in collecting that information, because without it we couldn’t do our job effectively and safely.

  3. We also think that it is important that we can contact you in order to confirm your appointments with us or to update you on matters related to your medical care. This again constitutes legitimate interest, but this time it is your legitimate interest.

  4. Provided we have your consent, we may occasionally send you general health information in the form of articles, advice or newsletters. You may withdraw this consent at any time – just let us know by any convenient method.

 

We may process the following data:

 

  • Name, address, phone number, date of birth, email address and health data for the reasons detailed above.

Retaining Your Personal Data

We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.

 

Your records are stored:

 

  • On paper, in locked filing cabinets and the offices are always locked and alarmed out of working hours.

  • On our office computers. These are password-protected, backed up regularly, and the office(s) are locked and alarmed out of working hours.

  • Electronically (“in the cloud”), using a specialist practice management records service.  This provider has given us their assurances that they are fully compliant with the General Data Protection Regulations.  Access to this data is password protected.

 

Sharing Your Personal Data

We will never share your data with anyone who does not need access without your written consent. Only the following people/agencies will have routine access to your data:

 

  • The specialist practice management records service.

  • Your practitioner(s) in order that they can provide you with treatment.

  • Our reception staff, because they organise our practitioners’ diaries, and coordinate appointments and reminders.

 

Your Rights

You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.

 

We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so.

 

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer who is dealing with the breach; explain to you the nature of the breach and the steps we are taking to deal with it.

 

Should You Wish to Complain

If you feel that we are mishandling your personal data in some way, you have the right to complain. Complaints can be sent to the “Data Controller”. Here are the details you need for that:

 

Data Controller Contact: Joseph Joyce

Email: info@backinmotion.co.uk

Telephone: 01772 431777

Address: 5 Main Square, Buckshaw Village, Chorley, PR7 7AR

 

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office. You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.

 

Automated Decision Making and Profiling

We do not use any system which uses automated decision making or profiling in respect of your personal data.

 

Additional Information

No personal data is passed onto third parties without explicit consent from the patient.

Find us:

5 Main Square, Buckshaw Village, Chorley, PR7 7AR 

t: 01772 431777

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